Contact Lavira
Here to help you choose with clarity.
At Lavira, we believe in soft strength and clothing that elevates your natural presence. We understand that finding the right piece requires quiet detail and thoughtful consideration. Whether you are navigating our handloom Sutras or need help with a recent purchase, our team is here to provide support for size, fabric, care, and orders.
How can we help?
Quick Help Paths
Tell us what you need help with — choose the path that fits and we will take it from there.
Find the right drape for your everyday ease.
Learn how to care for your handwoven textiles.
Get updates on your recent purchases.
Ask about specific pieces and upcoming drops.
Send us a note
Tell us about the garment, size, fabric, or order you need help with.
If your question is about a purchase you already made, include your order number so we can help quickly.
Reach us directly
Direct Contact Options
Prefer a direct channel? Choose whichever feels easiest — we are happy to help.
312, 3rd Floor, Shristhi Plaza, Saki Vihar Road, Mumbai - 400076, Maharashtra, India
Before You Write
Share the details that help us help you
Our goal is to help you seamlessly blend our pieces into your life. When reaching out, please share as much relevant detail as possible about the specific garment or fabric you are inquiring about, so our team can provide the most accurate guidance.
Order Support Note
Include your order number
If you are inquiring about a purchase you have already made, please include your order number if you have one. This helps us locate your details quickly so we will help you with the next step.
Here to help
Choosing online should feel calm. Tell us what you need — we answer with clarity, not pressure.
The Lavira care desk
Frequently Asked Questions
Helpful answers for sizing, care, orders, and product availability.
How do I choose the right size?
How do I choose the right size?
Use your usual size as a starting point. If you prefer a closer or more relaxed drape, message us with your measurements and the piece you are considering.
What if I am between sizes?
What if I am between sizes?
We recommend choosing the fit that matches how you like to wear the garment. If you need help deciding, share the product name and your measurements in the contact form.
How should I care for handwoven pieces?
How should I care for handwoven pieces?
Follow the care note on the product or tag. As a rule, handwoven everyday fabrics are best treated gently, while more delicate occasion pieces may need dry cleaning.
Will the fabric change over time?
Will the fabric change over time?
Yes. Handwoven textiles may soften and settle with wear and care, which is part of their natural character.
Can I change or cancel my order?
Can I change or cancel my order?
If you need a change, contact us as soon as possible with your order number and we will check what can be done.
How do I track my order?
How do I track my order?
Once your order ships, we will share the next step for tracking through the details tied to your purchase.
Will sold-out pieces come back?
Will sold-out pieces come back?
Some pieces return in future drops. If there is something specific you are waiting for, send us the product name and we will guide you.
Can you help me choose between two pieces?
Can you help me choose between two pieces?
Absolutely. Tell us the occasion, fabric preference, and fit you want, and we will help narrow it down.